WHITESTONE GALLERY COMPANY LIMITED has created this statement in order to demonstrate its firm commitment to protecting your privacy. The following discloses our information gathering methods and dissemination practices for this Website. WHITESTONE GALLERY COMPANY LIMITED is not responsible for the privacy practices of other linked sites. It may be necessary for WHITESTONE GALLERY COMPANY LIMITED to gather information on you for a specific purpose. We will inform you when we are collecting such information. It is our intention to respect your request for privacy.

Cookies

WHITESTONE GALLERY COMPANY LIMITED uses your IP address to assist in diagnosing problems with our server and to administer our Website. Your IP address is used to help identify you and to gather broad demographic information. We use cookies to deliver content specific to your interests.

Except for otherwise provided in our Cookie Policy, you can set your browser in order to be notified when you receive a cookie; offering a choice on your decision on whether or not you will accept.

Use of your Personal Information

WHITESTONE GALLERY COMPANY LIMITED collects site visitors' personal information: your name, street address, email address, contact number, MAC address, IP address, credit/debit card and other payment information, gender, date of birth, age, interests, geographical location, our site usage (including browsing behavior / activities), shopping and purchasing behavior and other personal data you provide.

We collect and process personal data about you when you:

• visit and/or register on any websites owned and operated by us.
• place an order with us as a registered user on our site.
• use a third-party service offered by service providers that we choose to collaborate or work with, and we obtain your personal data from those third parties.
• provide us with your personal data via your use of our services.

We process personal data for the following purposes:

• to conduct our business and pursue legitimate interests; to provide our services to you, including responding to any questions you may have and providing you with recommendations on products in our stores or on our site; maintaining your shopping cart on our site; assessing your applications with us for any of our services; fulfilling any orders you may make with us (including verification and security checks of your details, processing of your payments, shipping products that you have ordered to you, and processing returns or exchanges of products you have purchased); personalizing our services to you and enhancing your experience in using our services.
• to monitor use of our site and our services and to help us monitor, improve, and protect our products, content, services, and websites.
• to analyze trends, usage, browsing and shopping behavior with us.
• to improve our services.
• to respond to customer desires and preferences.
• to measure the effectiveness of our marketing campaigns.
• to conduct marketing activities targeted at external, potential customers.
• to do crowdsource data analytics and hackathon activities.
• to provide you with direct marketing communications in relation to products, services, events, offers, or promotions.
• to allow you to register for and participate in our events and promotions, including verifying your identity at those events and promotions.
• to respond to requests by government or law enforcement authorities conducting an investigation

Personal information will not be disclosed to any third party except as follows:

• As it is necessary for our related companies, business partners or third party service providers we use in the ordinary course of our business.
• As we may be required to do so by laws or regulations.
• As we are requested by government or law enforcement authorities conducting an investigation
• As you indicate your choice to receive promotional materials from third parties.
• As we are permitted in accordance with our Terms & Conditions or other agreement with you.
• As it is necessary in order to protect our rights and benefits, property, or safety of our users or others.
• As you have agreed to disclose it.

If you are located in the European Economic Area (“EEA”), where information is transferred outside the EEA, and where this is to a business partner or third party service provider in a country that is not subject to an adequacy decision by the EU Commission, data will be adequately protected by EU Commission approved standard contractual clauses, an appropriate Privacy Shield certification, or third party or business partner’s Processor Binding Corporate Rules. A copy of the relevant mechanism can be provided for your review on request to us . Your personal data may be transferred to Hong Kong, Mainland China, the Taiwan Region, and Japan.

Data Security

The data you provide to WHITESTONE GALLERY COMPANY LIMITED will be stored as accessible only to our authorized employees and contractors. We will take reasonable steps to ensure that any information that we collect, use, or disclose is accurate, complete, current and stored in a secure environment accessible only by authorized personnel. However, we give no warranty against third parties hacking into the data or any unauthorized access to the data by anyone. As stated in this Privacy Policy, we may share your personal data with our related companies, business partners, or third party service providers we use in the ordinary course of our business.

Information Retention Period

When we process registration data, we do this for as long as you are an active user of our site and it is required for business and legitimate interests or by law.

When we process personal data for marketing purposes or with your consent, we will process the data until we are told to refrain by you and for a short period after this.

(Applicable if you are located in EEA only) When we process personal data for site security purposes, we retain it for 7 years after any business and legitimate interests no longer exists, and when we process personal data in connection with performing a contract or for a competition, we keep the data for 7 years from your last interaction with us.

Your Right

Where permitted by law, you have the right to ask us for a copy of your personal data; to correct, delete or restrict processing of your personal data; and to obtain the personal data you provide to us in a structured, machine readable format, and to ask us to share this data to another controller.

In addition, if you are located in the EEA you can object to the processing of your personal data in some circumstances (in particular, where we do not have to process the data for business or other legitimate interests, purposes for which consent has been given, or other legal requirements). These rights may be limited, for example, if fulfilling your request would reveal personal data about another person, where they would infringe the rights of a third party (including our rights), or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. Relevant exemptions are available under applicable laws. We will inform you of relevant exemptions we rely upon when responding to any request you make. To exercise any of these rights, or to obtain other information, such as a copy of a legitimate interests assessment, you can get in touch with us. (Applicable only if you are located in EEA: If you have unresolved concerns, you have the right to complain to an EU data protection authority where you live, work, or where you believe a breach may have occurred.)

Opt-Out

You can opt out from receiving information from WHITESTONE GALLERY COMPANY LIMITED or delete your information from our records at any time should you no longer wish to receive updates of WHITESTONE GALLERY COMPANY LIMITED developments, activities, and promotions. To opt out, please send an email to us.

Your Consent

You certify that all information provided to WHITESTONE GALLERY COMPANY LIMITED is true and correct. You agree that your personal data given to and collected by us from time to time may be used and disclosed for the foregoing purposes and to such persons as may be appropriate in accordance with this Privacy Policy.

Third Party Links

For your convenience, this Site may contain certain hyperlinks to other websites. We make no promises or guarantees regarding data collection on the hyperlinked pages that are not owned by us.

Updates

From time to time, we may update this Privacy Policy. We will notify you of any material changes to our Privacy Policy by updating this page.

Contacting the Website

If you have further questions regarding this Privacy Policy, please contact below:

ADDRESS：WHITESTONE GALLERY Co. Ltd.
6/F, Heung Wah Industrial Building, No.12 Wong Chuk Hang Road, Aberdeen, Hong Kong
TEL：+852 2523 8006

 

Cookie Policy

About Cookies

Cookies are pieces of information which include a unique reference code that a website transfers to your device to store and sometimes track information about you. A number of cookies we use last only for the duration of your web session (session cookies) and expire when you close your browser. Other cookies are used, for example, to remember you when you return to websites owned and operated by us (including www.whitestone-gallery.com, www.online.whitestone-gallery.com) (collectively, our Site) and will last for longer (persistent cookies). Cookies cannot be used to run programs or deliver viruses to your computer. They are uniquely assigned to your device and are sent back to the originating website on each subsequent visit (if they last longer than a web session) or to another website that recognises that cookie.

Some of the cookies used on our Site are set by us, and some are set by third parties who are delivering services (such as interest-based advertising and web analytics) on our behalf.

About use of cookies

We use the following categories of cookies on our Site:

Category 1: Strictly Necessary Cookies

These cookies are essential to enable you to move around the Site and use its features. Without these cookies, services you have asked for, like ‘passwordless’ login and shopping baskets, cannot be provided. Because such cookies are essential for using the Site, these cookies cannot be turned off without severely affecting your use of the Site.

Category 2: Performance / Analytical Cookies

These cookies collect anonymous information on how people use our Site. Google Analytics cookies help us understand how customers arrive at our Site, browse, or use our Site and highlight areas where we can improve our Site. The data stored by these cookies never shows personal details from which your individual identity can be established.

Category 3: Functional Cookies

These cookies remember choices you make such as the country you visit our Site from, language, and search parameters. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant. The information these cookies collect may be anonymized, and they cannot track your browsing activity on other websites.

Category 4: Targeting / Advertising cookies

These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign. The cookies are usually placed by third party advertising networks. They remember the websites you visit, and that information is shared with other parties such as advertisers. 

Category 5: Social Media Cookies

These cookies allow you to share what you have been doing on the Site on social media such as Facebook and Instagram. Please refer to the respective privacy policies for how their cookies work.

How to confirm and manage your cookie settings

If you want to delete any cookies that are already on your device, please refer to the help and support area on your internet browser.

Please refer to the following links below for your browser:

Chrome: https://support.google.com/chrome/answer/95647
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/kb/ph21411

(For visitors from the European Economic Area (“EEA”) only) To manage your cookie consent preferences, please click on the Cookies Settings button on the Cookies banner bar appearing at the bottom of our Site, or the Cookies Settings link appearing at the bottom menu of our Site.

You can also learn more about cookies in general by visiting www.allaboutcookies.org which includes additional, useful information on cookies and how to block cookies using different types of browser. If you are visiting from the EEA, you can visit https://www.cookielaw.org/your-cookie-law-rights/ to get additional detail on EU cookie law.